Salesforce Business Analyst
Location: Boston, MA
Department: Cervello
Type: Full Time
Min. Experience: Entry Level
Salesforce Business Analyst
About the Role
We’re looking for an early-career Salesforce Business Analyst to join our growing team. This role is ideal for someone who has foundational experience with the Salesforce platform—through a previous role, internship, or certification—and is ready to take the next step in their consulting career.
You’ll work closely with clients and internal teams to help define business needs, support solution design, and contribute to Salesforce projects across Sales Cloud, Service Cloud, and/or Marketing Cloud.
Responsibilities
- Assist in gathering and analyzing client business requirements
- Translate business needs into user stories, process flows, and documentation
- Collaborate with consultants, developers, and project managers to support solution delivery
- Participate in testing, training, and go-live activities
- Attend client meetings and working sessions to understand business challenges and priorities
- Contribute to internal knowledge-sharing and project documentation
- Continuously grow your Salesforce platform knowledge
- 1–2 years of experience working with Salesforce (as a business analyst, admin, intern, or junior consultant)
- Understanding of Salesforce Sales Cloud, Service Cloud, or Marketing Cloud
- Strong communication and problem-solving skills
- Organized, proactive, and detail-oriented
- Experience working with clients or cross-functional teams a plus
- Salesforce Administrator certification preferred (or in progress)
ABOUT US: OUR WORKPLACE IS FUN AND FAST-PACED
We are Cervello. We believe in the power of connected data. We are laser focused on helping organizations harness the interconnectedness of digital, data and decision-making. We are problem solvers and builders focused on helping our clients win with data. Our culture is cool and innovative. Our environment is casual and conducive to collaboration and problem solving. We take our work seriously but not ourselves. It’s the perfect balance of freedom and accountability. If you want to be part of something great – join us!
Equal Employment Opportunity and Nondiscrimination
Cervello prides itself on providing a culture that allows employees to bring their best selves to work every day. Our people can feel comfortable, confident, and joyful to do great things for our firm, our teams, and our clients. Cervello aims to build diverse capabilities to help our clients solve their most mission critical problems. Cervello is committed to building a diverse, unbiased and inclusive workforce. Cervello is an equal opportunity employer; we recruit, hire, train, promote, develop, and provide other conditions of employment without regard to a person’s gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information or any other differences consistent with applicable laws. This includes providing reasonable accommodation for disabilities, or religious beliefs and practices. Members of communities historically underrepresented in analytics and consulting are encouraged to apply.
Revised 5/16/2025
